Our Terms, Your Account, Full Clarity
These legal terms set out how your b66 account works, what we expect from you, and what you can expect from us — written plainly so nothing catches...
What Our Legal Framework Covers
By opening an account on b66 you accept these terms in full. Access to our lobby, deposits via JazzCash, Easypaisa, SadaPay or Raast, and any withdrawal you request are all subject to the conditions set out here. We reserve the right to update these terms; when we do, the updated version takes effect from the date we publish it. Continued use of
your account after that date means you accept the revised terms. If a clause conflicts with local law in your supported region, the locally compliant reading applies. Accounts found to be in breach may be suspended pending review. We aim to resolve disputes within 72 hours of a formal submission through our support channel.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Reach Us About Policy Questions
If any clause in these terms is unclear or you have a query about how a rule applies to your specific account, our support team can walk you through it. We keep response times short and our agents familiar with Pakistani account conditions.
Live Chat
Available around the clock from your account dashboard. Our agents can clarify any clause, explain an account restriction, or point you to the relevant section of our terms in plain language.
Email Support
Send a detailed query to our legal support address and we aim to respond within one business day. Attach your account reference for faster handling and a more precise answer.
Help Centre
Our self-serve policy pages cover the most common questions around account conditions, access rules for supported Pakistani regions, and how payment terms apply to JazzCash and Easypaisa accounts.
How We Keep Our Terms Credible
We built these terms around the actual conditions Pakistani account holders face — not copied from a generic template. Every signal below reflects a real practice we maintain consistently across accounts opened...
Plain-language drafting
We write terms the way we would explain them to you in a chat. Legal precision stays intact, but we strip the jargon so you know exactly what you are agreeing to before you confirm your account.
Versioned policy log
Every update to these terms is logged with a date stamp. You can compare the current version with the previous one at any time from your account settings so you always know what changed and when.
Pakistan-specific clauses
Sections covering payment rails — JazzCash, Easypaisa, SadaPay, Raast — and regional access are written specifically for supported Pakistani regions, not adapted from a global template as an afterthought.
72-hour dispute commitment
We aim to acknowledge every formal dispute within 24 hours and reach a resolution within 72. That window is written into our internal process, not just stated here as a vague promise.
Account-security obligations
Our terms spell out what we do to protect your account — encryption standards, login-attempt limits, and session controls — alongside what we ask you to do, so both sides are accountable.
No retroactive enforcement
A rule added after the date you opened your account does not apply retroactively to actions you took before the update. We apply terms only from the date they are published, never backwards.
How This Page Aligns With Our Other Policies
Our legal framework spans several policy pages. Each one handles a distinct area, but they are written to be consistent with each other so no clause in one...
Key Elements Shaping Our Policy Pages
These are the structural features that make our legal pages useful rather than just obligatory reading. Each one reflects a deliberate choice about how we present...
Clause numbering
Every clause carries a unique reference number so support agents and account holders can point to the exact rule in question without ambiguity during a dispute or query.
Effective-date banner
A visible banner at the top of each policy page shows the date the current version took effect, so you always know whether you are reading the live terms or a cached older copy.
Jurisdiction flag
Supported-region conditions are flagged inline rather than buried in a footer, so Pakistani account holders can see immediately which clauses apply to their specific access context.
Linked definitions
Key terms like 'account holder', 'supported region', and 'verified withdrawal' are defined once in a glossary section and hyperlinked wherever they appear, cutting down misreading.
Change-summary box
When we update a policy, a plain-English summary of what changed appears at the top for 30 days before the full revised text, so you are not hunting through paragraphs to find the edit.
Print-ready format
Each policy page renders cleanly to PDF or print without losing the clause numbers, headings, or effective-date banner — useful if you need a record for your own files.